I’ve blogged previously about the perverse difficulties I’ve been having obtaining a copy of Adorno’s “Sociology and Psychology”. I could of course do something smart like actually paying for a copy of the article from the journal that published it, but it’s not that urgent, and our interlibrary loan folks are normally very efficient.
I followed up on the issue again the other day, and received a very apologetic email promising to speed things along. Then today, I received an email telling me the article was available, and providing instructions for downloading my copy. I followed the instructions, then realised I needed to download some new software to read the file. This was odd: when I’ve received copies of articles in the past, they’ve generally been PDFs, which obviously don’t require anything unusual. But, eager to view the article, I downloaded the necessary software, installed it, opened the file, and finally had the pleasure of reading…
… a copy of my request asking for the article…
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Rough Theory 
I had this problem. Is the file a .tif extension? If so, download and install ‘Brava! Reader’ @ http://www.bravaviewer.com/reader.htm
Then save the file to your desktop and it should work fine.
Hope it works!
Thanks for this 🙂 It wasn’t actually difficult to download the correct software to view the file – I was just playing the situation up in the post, because I’m amused that it’s been so difficult to get a copy of this one article. (I’m obviously easily amused…)
P.S. Would you know, by the way, what the theory is, in sending interlibrary loan requests via this kind of delivery system? Is it an attempt to firm up copyright compliance?